Terms and Conditions

  1. Our introductory offers are only open to those in the early stages of their driver training. These offers cannot be used as part-payment for any other block-booking. Where reference is made to “a lesson”, a lesson is one-hour long, unless otherwise indicated. Those seeking refresher / motorway / ice & snow tuition or automatic lessons are not eligible for our special offers unless otherwise indicated, however other discounts may be available.

  2. Please be prepared to begin your lesson 15 minutes before/after your allocated time to allow for unavoidable delays or favourable circumstances. If the instructor is going to be more than 15 minutes late/early, he/she will contact you by text/telephone to advise you of such.

  3. If the instructor believes the customer to be under the influence of alcohol or other substance which may impair driving, the lesson will be terminated and the customer will be liable for the full lesson fee. In such cases, the instructor reserves the right to refuse further lessons.

  4. The instructor will carry motor insurance covering the customer whilst driving the tuition vehicle, when accompanied by an instructor or DSA examiner. The instructor’s vehicle will be in pristine condition and you are expected to respect this. No smoking, eating or drinking other than water is permitted in the vehicle. If attending lessons from a workplace, it is expected that clean clothes will be worn.

  5. Where the customer provides the tuition vehicle, the customer is responsible for providing adequate insurance cover for third party liability, for the receiving of driver training and taking a driving test.

  6. In requesting lessons, the customer agrees that they are licensed to drive the tuition vehicle. The customer must produce their provisional driving licence before being permitted to drive for the first time. The customer must inform the instructor immediately if their entitlement to drive changes.

  7. All lessons must be paid in full, on collection of the customer for said lesson.

  8. The instructor is committed to attend your booking. If the customer fails to give the instructor a minimum of 24hours notice to cancel or change any lesson, the customer may be liable for the lesson fee in respect of said lesson. The instructor reserves the right to then stipulate that all future lessons be paid for in advance. (Special exceptions may be considered.)

  9. If the customer cancels twice within the 24hr period or fails to attend two lessons with any instructor, the customer may no longer be considered for instruction by any “My Driving School” instructor.

  10. Gift vouchers and other forms of pre-paid tuition (including the purchase of blocks of tuition) are valid for a maximum of three-months from date of purchase or “valid from” date, unless otherwise indicated. If a customer is unable to start taking / complete their driving lessons within the stated timeframe, they must contact us within that period to discuss the possibility of a short extension to the validity (which is not guaranteed), or the voucher / lessons will become void.

  11. In the case of block bookings/payments (including gift vouchers), full payment must be made in advance or at the first lesson of the block. No refund can be given if the customer chooses not to take any or all of the lessons or course paid for. Should a customer be unable to continue with tuition for extreme circumstances, tuition will be calculated at an hourly rate and an administration fee may be deducted from any refund. Proof of these circumstances may be required. Tuition is not transferable.

  12. The instructor shall have the right to substitute another suitable instructor for the purposes of giving all or any of the lessons if the instructor is not available for any reason.

  13. In the event that the instructor is unable to substitute another instructor for a specific appointment, or in the event of a mechanical breakdown or other unforeseen circumstances, the instructor reserves the right to re-arrange the lesson at a time convenient to both parties.

  14. Discount cards, money off vouchers and gift vouchers have no monetary value and will only be accepted after verification by a “My Driving School” instructor.

  15. No customer will be presented for test unless their instructor feels that they are fully prepared. (This also applies to re-tests).

5 For £85 / 5 For £95 Deal – Additional Terms & Conditions.

  1. These deals are for absolute beginners only. An instructor reserves the right to decline the deal if it becomes obvious that the customer has previous experience. Lessons will be charged at the regular rate in this instance.

  2. The 5 hours consist of the customers first 3 hours of training with the final 2 hours being held “in the bank” for use on test day itself.

  3. The 2hours for test will only be valid when the Instructor agrees that the customer is of the required test standard.

  4. If the customer decides to leave “My Driving School” for any reason, the 2 hours in the bank will be lost and NO REFUND will be made.

  5. If the customer is declined further instruction by their instructor (for any reason listed in the above Terms and Conditions), then the 2 hours will be lost and NO REFUND will be made.